Pre-order Policy

Pre-order Policy

Thank you for choosing to pre-order with us. The following policy governs the terms and conditions relating to pre-orders. Please read it carefully before proceeding with your purchase.

1. What is a pre-order?

Pre-ordering allows our customers to purchase a product in advance of its official availability on the market. By placing a pre-order, you will ensure priority in receiving the product as soon as it is available.

2. Pre-order payment

When you pre-order, you will be asked to make a deposit of [insert % or fixed amount], which will be deducted from the total price of the product. The remaining balance must be paid by the date the product is shipped or delivered.

3. Delivery times

The estimated delivery date will be indicated at the time of purchase. However, please note that this date is approximate and may be subject to change. Any delays in production or shipping will be promptly communicated via email.

4. Cancelling your pre-order

Once pre-ordered, it cannot be cancelled . If you wish to cancel your pre-order for any reason, your deposit will be retained as a cancellation fee . Please consider your purchase carefully before completing your pre-order.

5. Pre-order changes

No changes will be accepted to your pre-order once it has been confirmed, including product changes, quantity changes, or shipping address changes, unless otherwise stated by us. Please contact us as soon as possible for any assistance.

6. Refund

Pre-orders are non-refundable unless the product is delayed more than 120 days from the expected delivery date, in which case you will be offered the option to request a full refund.

7. Payment Terms

We accept the payment methods you can see at checkout. The deposit paid at the time of pre-order is a binding part of the total payment.

8. Communications

We will keep you updated on the status of your pre-order via email. It is your responsibility to ensure that the email address you provide at the time of purchase is correct and active to receive all notifications regarding your order.

9. Responsibility

We will not be liable for any delay or failure in delivery of the product resulting from causes beyond our control, including, but not limited to, acts of God, production problems or logistical disruptions.

10. Acceptance of the policy

By placing a pre-order with us, you fully accept the terms and conditions set out in this "Preorder Policy".